8. How should I care for my Ashberi garment?
We recommend dry cleaning for all silk pieces. If needed, use a low-heat steamer and store garments in breathable covers to maintain quality.
9. Can I return or exchange a product?
Orders can be canceled within 24 hours if not processed. No refunds after dispatch. Exchanges only for defective items within 48 hours of delivery. Send photos and order details on WhatsApp: +92 326 2266642.
10. How long does delivery take?
Orders within Karachi are delivered in 3–5 business days.
Outside Karachi are delivered in 7-10 business days.
11. Can I cancel my order after placing it?
Orders can be canceled within 24 hours of confirmation. Please reach out immediately via Instagram DM, whatsapp or email.
12. How are sizes measured?
Sizes are based on relaxed fits. Please refer to the individual product size chart and measure yourself for the best fit. When in doubt, contact us for guidance.
13. Are your collections limited?
Yes, each collection is produced in limited quantities to ensure exclusivity and preserve the quality of our fabrics and craftsmanship.